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Helping Life Expectancy Provider In Secondary Market

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Logica Infotech designed and developed as well as implemented ERP and process automation for USA based life expectancy provider in secondary market.

Business Need

Our client, one of the leading USA based life expectancy provider in secondary market offers one of the widest range of life expectancy products continuously seeking better and more efficient methodologies to apply to the secondary market for life insurance. By being proactive in their business practices and processes we helped to add value to the clients’ Life Expectancy process optimization.

The Solution

We analysed and re-designed client’s Life Expectancy business process and client adopted IT process outsourcing as part of its operating model to improve efficiencies, rationalize costs and enhance competitiveness. In 2009, they partnered with Logica Infotech in order to tap into our deep domain expertise and IT design, development, implementation and managed support excellence.

We have provided the extensive consulting, migrating, and executing large and complex business functions and processes in a global delivery framework. Our Solutions include following key differentiators of ensuring client’s business or knowledge process integration and automated processes for:

  • Implemented client’s Business Process Outsourcing and Knowledge Process Outsourcing provider’s process and secured file transfer protocols as working as real-time integration.
  • Integrated IT solution to address holistic requirements of the entire business process.
  • Multi-tier global delivery model with offshore, onshore and near shore delivery centres.
  • Process orientation and transformation strategy that includes centralization, standardization, functionalization and business operating model design.
  • Data Security and specialized and secured files transfer process.

Key Customer Benefits

By consolidating and standardizing the life expectancy business processes, improving life expectancy process efficiencies, reducing cost of operations and enhancing customer service, the Logica Infotech team has extended the client’s life expectancy processes by implementing enterprise resource planning. Specific benefits delivered to the client by the Logica Infotech team include:

  • Integrated IT and KPO processing time: Improved transit processing life-cycle within 3 business days.
  • Integrated IT and BPO processing time: Improved transit processing life-cycle within 2 business days.
  • Improvement in the average handling time for secured document transfer: Improved by a range secured web applications.
  • Reduced case processing time: Reduced from 15 days to 5 days basically 80 percent improvement in case processing life cycle.

For more information or to learn about our service offerings, please click here or write to us at sales@logicainfotech.com.