Logica Infotech is trusted and valuable IT service provider, with our wide range
of offerings, IT consultants help you to define, design and execute information
processing through managed IT solutions. We collaborate with your team to learn
your business goals, information workflow, and provide solutions to satisfy your
business goals. Dedicated team of experienced IT consultants provide committed onsite
and offshore IT services with the right the people, tested processes. We follow
fundamental principles of collaborative approach for delivering IT services and
your IT processes, best user experience and ensure customer satisfaction.
Engage customers across services, interactions & channels
We specialize in customer experience management and survey products, the real-time
customer satisfaction feedback data analytics is delivered by online customer survey
tool. The customer satisfaction tool is integrated by Haapi™ CEM framework
provides simple online interfaces to configure and schedule customer satisfaction
surveys integrated with your CRM system. Creating consistent brand experiences across
all channels is accomplished by CHI Express. Consolidating
data into a single view of the customer. The solution provides customer engagement
insights and personalization in services with focus to branding & market research.
It ensures seamless experience and provides customer feedback capture across channels,
thus enabling increasingly mobile customers with convenient access to information.
This provides branding and marketing teams with greater control over the rollout
of customer engagement initiatives.
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